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      Managing conflict and having the Difficult Conversation in Stretford


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      November 19, 2019

      Tuesday   9:30 AM

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      EVENT DETAILS
      Managing conflict and having the Difficult Conversation

      Managing Conflict and Difficult Conversations A participative workshop delivered by Janet Davies. Janet has 30 years’ experience in teaching, managing and leading schools, settings and clusters across all phases. Priced to be affordable, this workshop will look at a model for helping to deal with difficult situations and support staff to develop strategies and confidence to manage specific situations with parents. For anyone working in an education environment. Learning Outcomes: By the end of the workshop participants will have: explored and shared possible conflict situations explored and understood the need for self-awareness when managing behaviour or conflict situations developed an understanding of how to defuse and manage conflict. applied and practised skills and strategies to support behaviour or conflict management. Who can attend? This training is open to all school staff wishing to better manage conflict when communicating with parents and carers. Evaluation All delegates are required to complete the evaluation form on arrival and again before leaving the event. Event location and times This training starts at 9.30am and finishes at 3pm. Ground Floor East, Oakland House, Talbot Road M16 0PQ. Oakland House is 5 minutes walking distance from both Old Trafford and Trafford Bar tram stops. Alternatively, parking is available at Lancashire Cricket Club which is a similar distance away and costs approx. £1.50 per hour: https://cricket.lancashirecricket.co.uk/club/find-us/ Refreshments: Tea, coffee and biscuits are provided. You are welcome to bring your own lunch or purchase items from our on-site sandwich shop. Other coffee shops and cafes are a 5-10 min walk away. Booking details When making a booking please ensure that you are booking as the attendee as opposed to booking for someone else – this is very important as we need to capture the individual data for each attendee. Please ensure that the correct email address is entered when making your booking as you will receive an automated email to confirm your place. If the email spelling is incorrect, you will not receive confirmation of your place and important updates. If you do not receive a confirmation email within 10 minutes of completing your booking, please contact us immediately as your booking may not be complete which could result in you losing your place on the training. Please do check your spam folders before contacting us. If you are unable to book via eventbrite and would prefer to book with us directly, please contact us on 0161 860 5039.

      Categories: Other & Miscellaneous

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.